Work With Lara
You’re a company that gets it.
You really, truly BELIEVE that your most important asset is your people
You’re not prepared to just pay lip service to growing yourself and nurturing your talent
You know that great leaders make or break a company
You recognize that soft skills like leadership, communication, negotiation, personal care, radical candor, empathy, and Emotional Intelligence are not just ‘nice to haves,’ but core success factors
You lead with your values
You strive to provide a culture where everyone is valued – and FEELS valued, too
Sometimes the kindest thing to do is remove someone from their role
Sometimes it’s kind to be direct, honest, and not shy away from ‘difficult’ conversations or decisions
Kindness means having clear boundaries and expectations
Being honest and emotionally congruent are woven into your culture
Being courageous and recognizing that growth isn’t always easy
Managing yourself and taking care of your own needs so you’re not taking your unchecked emotions, stress or fear out on others
Taking responsibility when it’s needed and appropriate
Laying out your vision – even when that risks opening yourself to criticism
Kindness is about saying – ‘we are all human beings working together to build this company and deliver for our customers’
Kindness is badass
Kindness is courageous
Kindness is your market edge
Where Lara Comes In
A big part of kindness in business is that sometimes this stuff is hard.
Sometimes the kindest thing that you can do for yourself, in life or in business, is the hardest thing.
Sometimes the kindest thing to do is to terminate somebody; or to take some time out to collect yourself before making a decision; or hold someone accountable for their mistake; or deliver a message you know the other party doesn’t want to hear and will likely hurt them.
Those things can be really hard, and still be the kindest choice – and you need support around that. You need support not because you don’t know how to be kind – but because kindness in business goes against the norms of corporate America – in fact, integrating a culture of kindness is pretty radical. It’s definitely not all rainbows and sunshine.
Lara Heacock has developed her signature Kindness in Business Process over her 20 years of work in corporate America and as a speaker, coach, and educator. The KIND process provides a robust yet flexible model that can be utilized with both individuals and groups to reduce conflict, maximize performance, and deliver results.
I've matured as a leader and am much more relaxed even though the work and deliverables have remained the same. I'm coming up with more creative ideas and am better at problem solving since I'm less stressed. My team is even feeling less overwhelm because I'm able to manage them from a more relaxed place.Carrie
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